Raeanna is an infrastructure operator for wireess telecommunication in Nigeria and Sub-Saharan Africa. We provide critical backened services for leading mobile network operators and internet service provider to deliver seamless, reliable connectivity for voice, data and multimedia contents. Our energy service delivers scalable, cost-effective solutions for remote locations and communities.
We are recruiting to fill the position below:
Job Title: Engineer, Field Operations
Location: Lagos
Employment Type: Full-time
Department: Technical
Division: Field Support
Unit: Field Operations
Grade Level: NA
Reports to: Manager, Field Operations
Supervises: Nil
Roles and Responsibilities
Install, Operate and Maintain Radio, Transmission and power element to achieve network availability targets
Track and new change implementation , faults escalation, fault resolution and ensure TTs are accurately closed within MTTR
Conduct acceptance of new site, MW, VSATs and power installations according to scope and BoQ. within assigned cluster
Maintain accurate sites database within assign cluster (with detail information)
Monitor vendor to execute monthly routine and corrective maintenance schedule for all active and passive elements on site
Conduct monthly sites supervision, spot check, external alarm simulations and cheek mate vendor team activity to enhance Quality of Service and improve customer experience effectively ensure non-functional alarms are corrected before next visit
Follow up with both active and passive vendors to ensure re-occurrence outages are cleared within assigned cluster
Liaise with Government/Local agencies. to resolve environmental, regulatory, states, local government, landlord and community issues within 48 hours and follow up for permanent solution
Follow up for timely replacement of faulty components on base stations, Transmission and Power equipment, weekly link assessment/alignment for MW & VSAT links with deviated RSL as well as replacement of faulty components to reduce MTTR
Supervise timely Capex replacement for sites
Perform other duties as assigned by the Manager, Field Operations
Education and Experience
First degree or equivalent in Electrical, Electronics or similar Engineering
Two(2) years post NYSC relevant experience
Required Capabilities
Knowledge:
Control Network Technologies
Radio Access Technologies
BSS Network sub-system
Skills:
Problem Solving & Communication
Behavior:
Integrity
Team Work & Customer Focus
Internal Relationships:
Technical team
External Relationships
Vendors
Application Closing Date
31st December, 2020.
How to Apply
Interested and qualified candidates should should send their CV and Application Letters to: hr@raeanna.ng with position as subject of email.
Note: It is imperative you mentionthree (3) states where is convenient for you to work from.
